Terms of Service

Effective May 21, 2026

These Terms of Service (the "Terms") govern your use of the Rent Assistance mobile app (the "App"). By installing or using the App, you confirm you have read, understood, and agree to be bound by these Terms. If you do not agree — do not use the App.

1. Purpose of the App

Rent Assistance is a personal bookkeeping tool for an owner who rents out real estate. The App is essentially a private "electronic notebook": you enter the information you find useful and use it solely for your own record-keeping purposes. The App is not a public platform, does not share your data with other users, and is not used by us for any of our own purposes other than the technical operation of the service.

The App helps:

• maintain a personal list of properties, tenants, and contracts;
• track meter readings and payments;
• generate reminders for payments and meter readings;
• recognize data from contract and meter photos using AI;
• optionally exchange information with a tenant via a Telegram bot.

The content and accuracy of the information you enter are determined solely by you. The App does not verify entered data, does not cross-check it against government registries, identity documents, telecom carriers or any other sources, and does not require the entry of identifying details of any specific natural person. All name, phone, and email fields are free-form — you may fill them in any way you find convenient (for example, using labels such as "Apt 5", "Tenant", or "—").

2. What the App is NOT

The App is a bookkeeping tool, not:

• a platform for finding or matching tenants;
• a legal advice service;
• a replacement for a lawyer, accountant, or tax advisor;
• a payment system — we do not process payments between you and tenants;
• a substitute for official tax reporting.

You make all legal, tax, and financial decisions on your own.

3. Account

• The App requires registration (email + password).
• You must be at least 18 years old.
• You are responsible for keeping your password confidential and for all actions under your account.
• If you suspect account compromise — change your password immediately and notify us at [email protected].

4. Roles of the parties and tenant data

When using the App, you act as the controller (operator) of personal data of your tenants. The App's developer acts solely as a processor performing processing on the controller's instructions (for a detailed description of the parties' roles, see Privacy Policy, section 1.1).

You alone decide what information to enter into the App. If you choose to enter real identifying data of specific natural persons (your tenants) into the App's free-form fields, you represent and warrant that:

• you have a lawful basis for processing such data (rental agreement, data subject's consent, legitimate interest);
• you are solely responsible for notifying tenants about the processing of their data and for ensuring the rights provided to them by the applicable law (152-FZ, GDPR, CCPA, or other rules);
• you alone respond to data subject requests (access, rectification, erasure, withdrawal of consent) — we merely technically execute your commands regarding the records;
• you do not use the App to collect data of persons with whom you have no direct contractual relationship, or for mass processing of third-party data outside your personal record-keeping purposes;
• you release and hold harmless the App's developer from any claims by third parties (including your tenants and supervisory authorities) arising from your failure, as the controller of personal data, to comply with applicable law, obtain the necessary consents, or notify data subjects about the composition and purposes of processing.

The App's developer does not determine the composition or purposes of tenant data processing, does not verify entered information, does not use the data for its own purposes (analytics, advertising, profiling), and does not share it with third parties beyond those described in the Privacy Policy.

5. AI recognition (contracts and meters)

• For recognition, photos are sent to an external AI recognition service for the duration of processing and deleted afterwards (see Privacy Policy, section 4.2).
• We do not guarantee recognition accuracy. Reading numbers, dates, amounts, and names extracted by AI may be incorrect.
• You must verify recognized data before saving. You are responsible for any incorrect data entered into your records.
• We are not liable for any financial, legal, or other consequences arising from AI recognition errors.

6. Telegram bot

• The Telegram bot is an optional feature. You and your tenant connect it voluntarily.
• All messages and photos transmitted via the bot pass through Telegram servers. We do not control Telegram's operation.
• You and the tenant may disconnect the bot at any time.

7. Pro subscription and payment

7.1. Free and paid plans

• Free — free with limits (1 property, 1 tenant, 3 AI recognitions total).
• Pro — paid subscription removing limits. Plans available: monthly and yearly. Exact prices are shown in the App on the subscription screen.

7.2. Payment via Google Play

• The subscription is processed through Google Play Billing. Payment is charged to the payment method linked to your Google account.
• The subscription auto-renews until canceled. Charges occur 24 hours before the current period ends.
• Prices may change. We will notify you of price increases at least 30 days before they take effect. If you do not agree — cancel your subscription before the price increase date.

7.3. Subscription cancellation

• You can cancel at any time via Google Play settings: Play Store → Account → Subscriptions → Rent Assistance → Cancel.
• After cancellation, Pro features remain available until the end of the paid period.
• Uninstalling the App does not cancel the subscription — cancel separately via Google Play.

7.4. Refunds

• Subscription refunds are governed by Google Play policy. Submit refund requests directly to Google Play: support.google.com/googleplay/answer/2479637.
• For technical issues preventing use of Pro features — write to [email protected], we'll help.
• Refunds for partially used periods are not provided (except where required by law).

8. Prohibited uses

By using the App, you agree not to:

• circumvent free plan limits (APK modification, third-party stores, etc.);
• use the App for illegal purposes, money laundering, or tax evasion;
• upload materials infringing third-party rights (other people's documents without consent);
• attempt unauthorized access to other accounts or servers;
• create multiple accounts to bypass limits;
• use the App to send spam or fraudulent messages to tenants.

In case of violation, we may suspend or delete your account without refund.

9. Intellectual property

• The App, its design, icons, texts, and code belong to us.
• Data you enter into the App (property lists, contracts, your photos) belongs to you.
• You grant us a limited license to store and process this data to the extent necessary to operate the App.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for:

• direct, indirect, incidental, or consequential damages, lost profits, data loss;
• AI recognition errors and their consequences;
• third-party service outages (cloud infrastructure provider, Google Play / Apple App Store, Telegram, external AI recognition service);
• delayed delivery of push notifications or Telegram bot messages;
• actions of tenants or other third parties.

If a court rules we are liable, our aggregate liability shall not exceed the amount you paid us for subscriptions in the past 12 months, or USD 1, whichever is greater.

11. App changes and termination

• We may modify, add, or remove App features without prior notice.
• We may discontinue the App with at least 60 days' notice. In that case:
  • you can export your data via PDF reports in the App;
  • remaining days of an active subscription will be refunded pro rata (or refunded automatically by Google Play).

12. Changes to these Terms

We may update these Terms. We will notify you of material changes in the App or by email at least 30 days before they take effect. Continued use of the App after notification constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the law of your country of residence. Parties shall first attempt to resolve disputes through correspondence at [email protected]. If no agreement is reached — the dispute shall be referred to the competent court at the consumer's place of residence.

14. Contact

For any questions regarding these Terms, write to [email protected].